Business Decisions 101
What to do in this situation:
On the one hand you have people being vigilant about terrorists and refusing to fly with others who they think are terrorists.
(Empowered people insisting that airport workers do a good job or else they will take their business to another airline)
On the other hand you have 3 families of children who delay a plane for 3 HOURS because they don't want to fly with people speaking Arabic!!!
(you've now just delayed the other people on the plane for 3 HOURS in order to triple check some Arab people who have already passed inspection and to please 3 families with children who will annoy passengers anyway
What would you do?
On the one hand you have people being vigilant about terrorists and refusing to fly with others who they think are terrorists.
(Empowered people insisting that airport workers do a good job or else they will take their business to another airline)
On the other hand you have 3 families of children who delay a plane for 3 HOURS because they don't want to fly with people speaking Arabic!!!
(you've now just delayed the other people on the plane for 3 HOURS in order to triple check some Arab people who have already passed inspection and to please 3 families with children who will annoy passengers anyway
What would you do?
posted by Terri at
6:18 AM
